Effective Date: 1st of March 2023
Introduction
Simply CRM values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use the Simply Outlook Add-in (the „Add-in“), a free add-in for users of Simply CRM designed to streamline the use of Simply CRM within Microsoft Outlook.
By using the Simply Outlook Add-in, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use the Add-in.
Information We Collect
To provide you with the best user experience and functionality, we may collect the following types of information:
Account Information: Your Simply CRM account information, including your username, email address, and password, is necessary to authenticate your access to the Add-in.
Contact Information: Your Microsoft Outlook contact information, including names, email addresses, phone numbers, and any other relevant details, may be collected and synced with your Simply CRM account.
Email Data: The Add-in may collect data from your email correspondence, including subject lines, email content, and timestamps, to track and manage your interactions with your contacts in Simply CRM.
Calendar and Task Data: Information related to your calendar events and tasks, including event and task titles, dates, times, and descriptions, may be collected and synced with your Simply CRM account.
How We Use Your Information
We use the information collected through the Simply Outlook Add-in for the following purposes:
To authenticate your access to the Add-in and your Simply CRM account.
To sync your Outlook data (contacts, emails, calendar events, and tasks) with your Simply CRM account, enhancing your ability to manage customer relationships.
To improve the performance and functionality of the Add-in, including identifying and resolving any technical issues.
To analyze usage patterns, which helps us identify areas for improvement and enhance the overall user experience.
Data Sharing and Disclosure
Simply CRM will not sell, rent, or trade your personal information to any third parties. We may share your information with third-party service providers only when necessary to provide the Add-in’s services or to fulfill a legal obligation. We ensure that any third-party service providers we engage are bound by data protection obligations consistent with this Privacy Policy.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, secure server environments, and regular security audits.
Data Retention
We retain your personal information for as long as necessary to provide the Add-in’s services or to fulfill legal obligations. When we no longer need your information for these purposes, we will securely delete or anonymize it in accordance with our data retention policies.
Your Rights
You have the right to access, correct, or delete your personal information held by Simply CRM. You can exercise these rights by contacting us at support@simply-crm.com or through your Simply CRM account settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by updating the effective date at the beginning of this Privacy Policy and, if necessary, through email notifications or in-app alerts.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us at:
Simply CRM
Email: support@simply-crm.com
Phone: +45 70235 230
Address: Gl. Kongevej 1, DK-1610 Copenhagen, Denmark.
We will respond to your inquiries as soon as possible and always within the timeframes set by applicable data protection laws.
